Sunday, September 17, 2023


In recent years, organizations have increasingly moved their IT infrastructure to public cloud providers such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Public cloud infrastructure generally refers to infrastructure as a service (IaaS) offerings that allow customers to rent computing resources such as virtual machines, storage, and networking.

What is Public Cloud Infrastructure?

Public cloud infrastructure is a type of cloud computing service that offers computing resources such as virtual machines, storage, and networking to customers on a pay-as-you-go basis. Public cloud providers manage the underlying hardware and infrastructure, allowing customers to focus on building and deploying applications without having to worry about hardware maintenance and procurement.

Importance of Monitoring and Troubleshooting Public Cloud Infrastructure

As more organizations move their applications to the cloud, monitoring and troubleshooting public cloud infrastructure becomes increasingly important. Unlike on-premises infrastructure, public cloud infrastructure is shared among many customers, and issues such as network congestion or resource contention can affect application performance. Monitoring helps identify such issues and troubleshoot them before they impact customers. Additionally, troubleshooting helps identify the root cause of an issue and prevent it from happening again in the future.

Monitoring Public Cloud Infrastructure

Types of Monitoring Tools for Public Cloud Infrastructure

There are various types of monitoring tools available for monitoring public cloud infrastructure. Some of the commonly used tools include:

  • CloudWatch: A monitoring service provided by Amazon Web Services (AWS) that provides real-time monitoring metrics for Amazon EC2 instances as well as other AWS resources.
  • Google Stackdriver: A monitoring service provided by Google Cloud Platform that offers monitoring, logging, and diagnostics capabilities for Google Cloud resources.
  • Datadog: A cloud-based monitoring tool that offers monitoring and analytics capabilities for public and private cloud infrastructure as well as on-premises resources.
  • Zabbix: An open-source monitoring tool that provides real-time monitoring of cloud infrastructure, network devices, and applications.

Best Practices for Monitoring Public Cloud Infrastructure

Monitoring public cloud infrastructure requires a proactive approach to ensure that the infrastructure is performing optimally. The following are some best practices to effectively monitor public cloud infrastructure:

  • Setting Performance Baselines: By setting performance baselines, it becomes easier to monitor and detect any abnormal behavior in the infrastructure.
  • Monitoring Key Metrics: Important metrics such as CPU utilization, network traffic, and memory usage should be continuously monitored to identify any performance issues in the infrastructure.
  • Automating the Monitoring Process: The monitoring process should be automated using tools such as CloudFormation or Terraform to ensure that monitoring is consistent across all instances.
  • Implementing Alerting: An alerting system should be set up to send notifications to the relevant team members in the event of an infrastructure issue.

Troubleshooting Public Cloud Infrastructure

Common Issues in Public Cloud Infrastructure

There are a few common issues that you may encounter while using public cloud infrastructure. These include poor network performance and instance failure or crash.

  • Poor Network Performance: Network issues can cause slow application performance and hamper user experience. This can occur due to network configuration problems, network equipment failure or overuse, and lack of bandwidth.
  • Instance Failure or Crash: Instances can fail or crash due to multiple reasons like hardware failure, software malfunction, and issues with third-party apps or plugins. Failed instances can lead to data loss, downtime, and reduced productivity.

Best Practices for Troubleshooting Public Cloud Infrastructure

To resolve issues and ensure your public cloud infrastructure runs smoothly, there are a few best practices you can follow:

  • Identifying the Root Cause of the Issue: Before you start troubleshooting, it’s important to identify the root cause of the problem. This can help you narrow down the scope of the investigation and resolve the issue faster.
  • Using Cloud Monitoring and Diagnostic Tools: Cloud monitoring tools can help you identify underlying problems and track cloud performance. Additionally, diagnostic tools can help you pinpoint issues and validate application performance.


After going through this article, it is evident that monitoring and troubleshooting public cloud infrastructure is crucial to ensure your business stays up and running without any interruptions. We discussed the definition and importance of public cloud infrastructure, different types of monitoring tools and best practices for monitoring public cloud infrastructure, common issues faced in public cloud infrastructure and best practices for troubleshooting them. Here we summarize the key points we covered in this article.

Summary of Key Points

  • Public cloud infrastructure refers to off-premises infrastructures that are managed and maintained by third-party service providers.
  • Monitoring public cloud infrastructure is important to detect any issues before they impact your business and customers.
  • There are different types of monitoring tools available for public cloud infrastructure, including log-based, agent-based, and agentless monitoring tools.
  • Setting performance baselines and monitoring key metrics are best practices for monitoring public cloud infrastructure.
  • Common issues faced in public cloud infrastructure include poor network performance, instance failure or crash, and security breaches.
  • Identifying the root cause of the issue and using cloud monitoring and diagnostic tools are best practices for troubleshooting public cloud infrastructure.

Final Thoughts

Monitoring and troubleshooting public cloud infrastructure are not only necessary but also challenging tasks. However, with the right tools and best practices in place, it can become easier to manage and maintain public cloud infrastructure. It is essential to keep track of your public cloud infrastructure’s performance and address any issues immediately to prevent any negative impact on your business and customers. Therefore, it is advisable to keep yourself updated with the latest cloud technologies and explore new ways to optimize your public cloud infrastructure.